Features &
Marketplace Guide
Everything the Shop Afrikana commerce ecosystem has to offer — 84+ features across marketplace, payments, loyalty, AI, and more.
Marketplace Home Page
The Shop Afrikana marketplace homepage — fully responsive across desktop and mobile devices.
Product Catalog
Browse thousands of products across 12+ categories with rich filtering
Category Catalog
Dedicated category browsing with smart sorting and visual grids
Product Detail Pages
Full image galleries, features, specs, reviews, and related products
Advanced Search & Filters
Filter by category, district, city, price range, and sort options
Deals & Discounts
Coupon codes (LOVE10, AFRICA15, WELCOME20) applied at checkout
Trending Carousel
AI-curated trending products showcased on the homepage
Made in Africa Section
Spotlight on locally-produced African goods and brands
AI Checkout Recommendations
Personalized up-sell suggestions based on cart contents
Seller Dashboard
Full-featured seller center with orders, products, and analytics
Business Profiles
Verified business profiles with logo, cover, contact info, and social links
Product Management
Add, edit, bulk import, and manage product inventory with SKUs
Order Management
Track, update, and fulfill orders with status progression
Product Revenue Tracking
Per-product revenue breakdown and performance metrics
Customer Management
View and manage customer relationships and order history
Invoice Generation
Automated PDF invoice creation and download for every order
Bulk Edit & Import
Mass product updates and CSV/Excel bulk import capabilities
Low Stock Alerts
Automated notifications when product stock runs low
Demand Trend Forecast
AI-powered demand forecasting for inventory planning
Storefront Analytics
Deep analytics dashboard with KPIs, traffic, and conversion data
Stripe Integration
Credit/debit card payments via Visa, Mastercard, Verve
Orange Money
Sierra Leone mobile money wallet integration
Flot Chat Payment
Local Sierra Leone payment gateway
Monieme Gateway
Mobile money gateway for regional transactions
Buy Now Pay Later
Installment-based purchasing for qualifying customers
Split Payment
Split checkout across multiple payment methods
Cash on Delivery
Pay in cash when your order arrives
Fraud Detection
AI-powered risk scoring and security checks on every order
256-bit SSL Encryption
Bank-level security on all checkout transactions
Love Cash Signup
Instant 100 Love Cash bonus on membership registration
3-Tier System
Silver, Gold, and Platinum tiers with escalating benefits
Earning Multipliers
Gold earns 1.5×, Platinum earns 2× on every purchase
Annual Tier Bonuses
Gold: 500 pts, Platinum: 1,000 pts annual bonus
Reward Redemption
Redeem Love Cash for discounts and rewards
Points History
Full transaction log of earned, spent, bonus, and refund points
Membership Benefits
Dedicated page showing all tier perks and earning rates
Loyalty Dashboard
Visual progress tracking toward next tier with spending thresholds
Tier Upgrade Automation
Automatic tier promotion when spending thresholds are reached
Referral Program
Earn Love Cash for every friend who joins and makes a purchase
Unique Referral Codes
Each member gets a personalized referral code
Referral Tracking
Track invited, joined, and purchased referral statuses
Automated Referral Rewards
Backend processes referral bonuses after qualifying purchases
Share for Points
Share products on social media to earn Love Cash
Product Sharing
Social share buttons on every product page
Favorite Products
Save products to your wishlist for later
Favorite Businesses
Follow and save your preferred businesses
Digital Wallet
Centralized wallet for managing Love Cash and payment methods
Saved Cards
Store Visa, Mastercard, Amex, Discover, and Verve cards securely
Default Card Setting
Set a preferred card for faster checkout
Gift Card Purchase
Buy digital gift cards with custom designs and messages
Gift Card Redemption
Redeem gift card codes for store credit
Gift Card Designs
Classic, Birthday, Thank You, Congratulations, Holiday themes
Balance Tracking
Real-time gift card and Love Cash balance monitoring
Order History
Complete purchase history with detailed breakdowns
Order Tracking
Real-time status: Placed → Confirmed → Processing → Shipped → Delivered
Delivery & Pickup
Choose home delivery or store pickup at checkout
Multi-District Delivery
Delivery across all 16 Sierra Leone districts
Shipping Notifications
Automated email notifications when orders ship
Order Invoices
Downloadable PDF invoices from order history or invoice gallery
Invoice Gallery
Centralized gallery of all your order invoices
Order Notes
Add special delivery instructions at checkout
User Dashboard
Central hub for orders, favorites, notifications, and preferences
Account Profile
Manage personal info, contact details, and profile settings
Saved Searches
Save search queries with filters and get notified of new listings
Notification Preferences
Control email, SMS, push, and WhatsApp notification channels
Notification Center
Centralized feed of order updates, promos, and account alerts
Smart Notifications
Alerts for favorite businesses, saved searches, and order updates
Email & Google Auth
Login via email/password or Google OAuth with OTP verification
Support Ticket System
Submit and track support tickets across 9 issue categories
Ticket Messaging
Two-way messaging with support agents and admins
Priority Levels
Low, Medium, High, and Urgent priority classification
WhatsApp Widget
Quick access to WhatsApp support from any page
Business Verification
Verified badges for authenticated businesses
Business Ratings
Customer rating system for businesses and products
Trust Badges
Security and payment method badges at checkout
AI Product Recommendations
Smart up-sell and cross-sell suggestions at checkout
AI Fraud Detection
Real-time risk scoring with flag-based analysis
AI Demand Forecasting
Predictive analytics for inventory and sales planning
AI Marketing Automation
Automated campaigns and content optimization
Cloud Infrastructure
Scalable, secure cloud architecture with enterprise uptime
Mobile-First Design
Responsive across all devices with mobile bottom navigation
Realtime Data Sync
Live entity subscriptions for instant updates
Workflow Automation
Automated multi-step processes for shipping and stock alerts
Data Encryption
Secure authentication and data encryption throughout
Business Intelligence
Real-time analytics dashboards and performance reporting
Platform Capability Chart
A high-level view of what's included across every module of the Shop Afrikana ecosystem.
| Module | Key Capabilities | Features | Status |
|---|---|---|---|
Marketplace & Shopping | Product Catalog · Category Catalog · Product Detail Pages | 8 | Live |
Seller & Business Tools | Seller Dashboard · Business Profiles · Product Management | 11 | Live |
Payments & Checkout | Stripe Integration · Orange Money · Flot Chat Payment | 9 | Live |
Love Cash & Loyalty | Love Cash Signup · 3-Tier System · Earning Multipliers | 9 | Live |
Referrals & Social | Referral Program · Unique Referral Codes · Referral Tracking | 8 | Live |
Wallet & Gift Cards | Digital Wallet · Saved Cards · Default Card Setting | 7 | Live |
Orders & Fulfillment | Order History · Order Tracking · Delivery & Pickup | 8 | Live |
Account & Personalization | User Dashboard · Account Profile · Saved Searches | 7 | Live |
Support & Trust | Support Ticket System · Ticket Messaging · Priority Levels | 7 | Live |
Technology & AI | AI Product Recommendations · AI Fraud Detection · AI Demand Forecasting | 10 | Live |
| Total Platform Features | Across 10 modules | 84 | All Live |
Experience the Full
Shop Afrikana Ecosystem
Every feature above is built into the platform and ready to use. Start shopping, selling, or exploring the marketplace today.